How it works
We do the setup. Your phone does the rest.
Bellory is not software you configure. It's a receptionist we build around your business — your services, your prices, your rules — then test with you before it ever answers a real customer.
The install, step by step
01A 15-minute fit call
You tell us how calls work today: who answers, what slips through, which jobs matter most. If Bellory isn’t a fit, we say so and part friends.
02We build your call flow
Services, pricing guidance, service area, business hours, emergency rules, booking logic, and who to contact when a human is needed. You answer questions — we do the configuration.
03Your greeting, your rules
The receptionist gets a name, a greeting in your company’s voice, and hard rules: what it may quote, what it must never promise, and when it hands the call to you.
04Calendar connection
We connect your Google Calendar so booked jobs land where your crew already looks. Prefer to confirm every job yourself? Bellory can hold requests for your approval instead.
05Test calls before launch
We call it together and try to break it: broken spring at 2am, out-of-area caller, price shopper, full calendar. It goes live only after the test scenarios pass.
06Go live — without changing your number
Your existing number forwards to Bellory when you can’t answer, or it runs on a dedicated line. Customers notice nothing except that someone always picks up.
On every call
Qualifies the caller
Name, callback number, address, and the actual problem — collected naturally, one question at a time, never like a form being read out loud.
Spots emergencies
Trapped vehicles, stuck-open doors, and safety issues are classified against your rules and treated with the urgency they deserve.
Checks your real availability
Openings come from your live calendar. Bellory never invents a time slot, and it respects travel buffers and appointment lengths you set.
Books or escalates
Qualified callers get booked by your rules. Anything outside the rules — pricing edge cases, unusual jobs, upset customers — goes to a person.
Hands off to humans
When a caller needs you, Bellory transfers the call to the owner’s line and says so naturally. No dead ends, no “please visit our website.”
Keeps a record
Every call produces a transcript, a summary, and a saved lead — so the follow-up never depends on someone’s memory.
After launch
You never manage the AI.
Want the greeting changed, a price range updated, or a new service added? Tell us and we handle it — usually the same day. Bellory is supported by the people who built it, not a ticket queue. And if something ever needs your attention, you hear about it instead of finding out later.