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Privacy

Privacy Policy

How Bellory handles information from install requests, phone calls we answer, and text message confirmations.

Information we collect

When you request a private install, we collect the information you submit, such as your name, work email, phone number, business name, service area, missed-call estimate, advertising status, booking system, and setup notes.

We also collect basic technical details such as browser user agent and referrer so we can protect the form from abuse and understand where requests come from.

How we use it

We use this information to review private install fit, contact you about Bellory, prepare onboarding, and improve the landing page and setup process.

We do not sell private install submissions.

Phone calls and customer details

Bellory is designed for phone answering, scheduling, summaries, and fallback routing. Before any production launch, each business setup should define call recording, consent, retention, and escalation rules that fit the business and location.

Text messages and your mobile number

If you book an appointment by phone with a Bellory receptionist, you may be asked whether you would like a text confirmation. A text is sent only if you say yes. Agreeing is never a condition of booking the appointment or of receiving service.

We do not share, sell, or rent your mobile phone number or your SMS opt-in and consent data to third parties or affiliates for marketing or promotional purposes. Mobile numbers collected for appointment confirmations are used for that purpose and for reaching you about the job you booked.

Message frequency varies, and is typically one to three messages per appointment. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. Opting out of texts does not cancel your appointment.

The exact wording our receptionist uses to ask for your consent is published at usebellory.com/sms-consent, and the full messaging program terms are at usebellory.com/sms-terms.

Call recording

Calls answered by Bellory are recorded and transcribed so the business can review what was said and so we can improve the service. Consent requirements differ by state, and each business sets its own recording and disclosure rules during setup.

The receptionist cannot switch the recording off part way through a call. If you tell it you would rather not be recorded, it will say so plainly, take your name and number, and alert the business so that someone calls you back directly instead.

Contact

For privacy questions, email hello@usebellory.com, use the contact page, or include the request in your Bellory private install submission.